Shipping Options
We use USPS. Enjoy free standard shipping within the US when signed into your Pineapple Gems Us account and Over $50.
| Service | Charge | Deliver |
| STANDARD | $5 | 3-7 BUSINESS DAYS |
| EXPRESS | $10 | 1-3 BUSINESS DAYS |
| PRIORITY | $15 | 2 BUSINESS DAYS |
Attention:
Orders time will ship out the following business day. All orders placed on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day. All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.
Shipping to Multiple Addresses:
If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address. For corporate orders, please contact us.‘
Taxes & Duties:
Prices displayed on the website do not include taxes. Sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on your Order Summary page.No additional duty charges will be applicable to shipments within US. See our Payment & Security terms.
Refused Shipments:
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact us so that we can get you sorted. If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.
Redirecting An Order:
Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!